Shipping Policy – Equiluxe Tack
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Shipping Policy

All orders ship FREE within the US!
All products and items sold at Equiluxe Tack ship within 1-3 business days (this excludes pre-orders). This is the amount it takes for your order to be processed and shipped. You will be emailed a tracking number once your order has shipped.
- If you are located in the US: Orders deliver within 1-8 business days (depending on the shipping speed you choose at checkout) once they have been processed and shipped. 
- If you are located internationally (outside of the US), Economy Shipping will typically deliver in 2-4 weeks. Express shipping will typically deliver in around 7 business days or less once they have been processed and shipped.
- The exceptions to these rules include custom items, pre-orders, and any item that mentions otherwise in its product description.
- Please note that once your order has been shipped, the package is no longer in our control and cannot be stopped. However, if you decide to cancel your order after it has been shipped, you can opt for a return once it is delivered to you. In the event of a lost, damaged, or incomplete item, we will always issue a refund or a replacement.
Equiluxe Tack is not responsible for any packages lost or damaged in transit once it is in possession of the shipping company. 
Orders with "Economy" shipping include shipping insurance up to $100 per package. Orders with Priority and Express shipping include insurance for the full value of your order. 
 

Refused Packages

FOR INTERNATIONAL CUSTOMERS (outside of the US, if your country has import duties/customs): If your order delivers to your address and is not picked up, fails to deliver, or is refused, thus being returned to sender, the buyer is responsible for any fees we incur to receive the package back from the post office and to ship the item back to the customer. You also have the option to accept a refund (return) instead, but please note the refund will exclude any shipping or postal service fees we have paid.

Free shipping and FREE 60-day returns & exchanges on all orders. Questions? Contact Us 24/7.

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